Delivered in partnership with SoftEd, Training Industry’s Agile Certification for HR and L&D is completed online, over the course of three five-hours days. This live, virtual instructor-led (VILT) course utilizes communities of interest (COIs) to inspire cognitive and social learning through focused discussions, analysis and hands-on application using your individual professional experiences. The ICP-AHR certification from ICAgile is granted upon the successful completion of this course.


Prework includes two short readings and a one-hour video which introduces you to Agile concepts and methodologies, creating a foundation of understanding that you will rely on during and after the class.


Defining Agile and Its Relevance in HR and L&D

  • What is Agile?
  • When is Agile appropriate?
  • Defining problems using the Cynefin framework.

Fostering Agile Teams

  • The effects of structure on behavior.
  • Teams of teams and teaming.
  • Value stream alignment.
  • Shared consciousness.

Agile Mindset

  • Growth mindset and learned helplessness. 
  • Fear system vs. seeking system. 
  • HR seeking systems. 



  • Agile leadership.
  • Servant and adaptive leadership.
  • Psychological safety.

Design Thinking

  • Journey mapping and personas.

Exercise: Craft a persona and map the associated employee persona.

Design Workshop

EPIC 1: Hiring//onboarding.

  • Selecting for ability, social skills and drive.

EPIC 2: Feedback and performance management.

  • Continuous and peer-to-peer feedback.


Design Workshop

Epic 3: Pay and incentivization.

  • Transparency and fairness.
  • Job roles and titles.

Epic 4: Training and development.



Visit the FAQs page or contact us to speak to someone directly.




List of Job Aids and Resources You’ll Receive Throughout the Program:

  • Agile tools templates (ex. Kan Ban board, persona template, user story card)
  • Employee journey mapping sheet
  • Technical vs adaptive tasks cheat sheet
  • Agile manifesto
  • Agile resource list with over 50 specifically curated articles, reports and presentations, categorized by topic