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When successfully deployed, field trainers improve onboarding, help new hires develop their skills and enhance coaching for existing sales reps. That said, many FTs could be better equipped for their roles through the development of enhanced people skills.

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Compliance

New buzzwords regularly enter the workplace. The phrase “psychological safety” is taking the corporate world by storm. What does it mean in the broader discussion about workplace diversity, and how can organizations achieve it?
Business people working in the office

When Training Alone Doesn’t Work: The 5 Cs of Civility

4 min read
The Harvey Weinsteins of the world don’t act the way they do because they are ignorant or don’t know better. Rather, they misbehave because they believe they do not need to abide by the law. Training alone does not solve these problems.
Kanarys, Inc., the first technology platform that fosters collaboration between companies and employees on diversity, equity and inclusion (DEI) in the workplace, secured $1.5 million in its first round of funding, which closed November 7, 2019.

Content Development

E-Learning

The Engagement Continuum

5 min read
While instructor-led training (ILT) has always been the gold standard, the rise of mobile, online and virtual training has added another dimension to the training continuum. Now, instructors are besieged with new options and platforms.

IT and Technical Training

Leadership

New buzzwords regularly enter the workplace. The phrase “psychological safety” is taking the corporate world by storm. What does it mean in the broader discussion about workplace diversity, and how can organizations achieve it?

Learning Technologies

Increased perspiration and blood pressure. Nausea. A feeling of panic. Sound familiar? These sensations are some of the symptoms of glossophobia, the fear of public speaking. VR can help learners overcome their anxiety and become skilled public speakers.

Measurement and Analytics

Outsourcing

Close up of professionals' hands typing away on laptops

What You Want Versus What You Need in an LMS

4 min read
Purchasing a learning management system (LMS) is a big decision and one that few take lightly. Bigger is not always better, as you could end up with a system that brings little to no value for your business … not to mention a lot of wasted time and money.

Performance Management

Young businesswoman leaving exit interview carrying a box of her things in brightly lit office

Why Do an Exit Interview?

4 min read
A resignation is an opportunity to heighten your connection with your team. It doesn’t matter if you believe it is a loss; it is an opportunity to see and hear this person and to reflect on changes that would make the team better.

Sales

When successfully deployed, field trainers improve onboarding, help new hires develop their skills and enhance coaching for existing sales reps. That said, many FTs could be better equipped for their roles through the development of enhanced people skills.
Salesman negotiating cost with client

3 Critical Skills for Any Negotiation

5 min read
The last 20 years have been good for U.S. businesses. This environment, however, is changing. Business leaders are taking note of this. As a result, sales leaders must be prepared to face pricing pressure with better negotiation skills.

Strategy, Alignment and Planning

Aerial view of tan desk covered in forms and a tablet

Template: Training Request Form

2 min read
“We need training on….” Does this sound familiar? Whether the request is submitted via email, in a telephone conversation or even in passing, training requests come in all shapes and forms — often without any evidence of the rationale behind them.

Workforce Development