DEFINING THE CONSULTING PROCESS

• Defining the five steps of the consulting process
• Identifying ways to involve the client throughout the consulting process
• Describing the benefits of the Comprehensive Internal Consulting Model

CONTRACTING

• Establishing clear role agreements
• Addressing objections and overcoming contracting obstacles
• What does the contracting meeting look like and how does it enhance the client/consultant relationship?
  • Activity: Contracting checklist; contracting meeting preparation checklist; project charter/statement of work (SOW) template

ANALYSIS

• Identifying data sources that inform your recommendations
• Determining when the solution is not training
• Conducting a root cause analysis

RECOMMENDATIONS AND AGREEMENTS

• Presenting clear solutions and potential obstacles
• Managing conversations and negotiations
• Providing and receiving feedback in ways that strengthen the partnership
  • Activity: Recommendations conversation preparation worksheet; recommendations meeting structure

IMPLEMENTATION

• Applying best practices to design and deliver effective training programs
  • Discussion: Implementation strategies that support client goals

ASSESS RESULTS

• Using The Kirkpatrick Model to evaluate project outcomes
  • Activity: Assessment scenarios

CAPSTONE PROJECT

• Present your completed consulting project plan

The Internal Consulting Certificate is designed to help you provide solutions to help your organization achieve its strategic goals. To deliver on this promise, it’s crucial that you develop skills that make you an effective consultant.

Founded in Training Industry’s Training Manager Competency Model ™ , this certificate is completed over two half days in a virtual instructor-led (VILT) classroom setting. Throughout that time, you’ll work with peers to role-play consulting scenarios and practice contracting conversations.

The Internal Consulting Certificate is designed for learning leaders seeking to understand and enhance the skills required to be an effective consultant.

We expanded the program into a certificate to give participants more time to explore the full consulting process and added more depth to the two phases that were the focus before. The new two-session format allows for additional discussion, real-world application and feedback.

There are no prerequisites to register, making this certificate ideal for anyone seeking to further their learning and development career.

The program is $1,295 USD, which covers all course materials and the cost of enrollment. Prices are listed in USD, but the course can be purchased in any currency. Please note, an additional transaction currency fee may apply depending on your payment method. If you’d like to see the price in your local currency, please visit our store.

Before the program, you will receive access to all digital materials, including the student workbook that you will use during the course. You will also receive access to toolkit of job aids designed to help you apply course concepts on the job. You will continue to have access to this digital resource after completing the course. Upon completion, you will also be awarded a certificate and a digital badge verifying your achievement in completing this program and understanding of the internal consulting process.

Yes. When you complete this program, you’ll earn credit hours (CEUs) toward leading HR and training certifications. Learn how Training Industry certificates can help you earn recertification credits for leading human resources (HR) and training certifications.

Because the program is interactive and includes numerous group activities, we do not recommend missing any part of the live session. If you have an unavoidable conflict, please inform your instructor beforehand and/or contact us at learning@trainingindustry.com to reschedule your session.

Training Industry’s professional development consultants are available to discuss this program and other development opportunities. Contact us or schedule a call here.