APPROACHES TO TRAINING EVALUATION

• Discussion of your previous experience with measuring training effectiveness.
• Introduction to:
  • Kirkpatrick’s Four Levels of Training Evaluation.
  • Training and Development Return on Investment (ROI).
  • L&D Transfer Climate Analysis.

LEARNER REACTIONS (KIRKPATRICK “LEVEL 1”)

• When learner feedback (i.e., “smile sheets”) is important.
• Level 1 Metrics: Affective reactions versus knowledge acquisition.

LEARNING (KIRKPATRICK “LEVEL 2”)

• When it is important for you to measure L&D effectiveness and types of learning (e.g., knowledge or skill acquisition, attitude or motivational change).
• Collecting your training and development Level 2 Metrics and visualizing your training effectiveness results:
  • Pre-post training test
  • Knowledge check
  • Post-training test only
  • Control group
• Reporting on training and development effectiveness using Level 2 results.

BEHAVIOR CHANGE (KIRKPATRICK “LEVEL 3”)

• When it is important for you to measure the impact of training and development on behavior.
• Choosing a methodology to measure training and development effectiveness using Level 3:
  • Pre-post training assessment
  • Post-training assessment/Retrospective pre-training test
  • Control group
  • Multi-rater feedback on training and development relevant behavior
• Choosing and tracking key performance indicators (KPIs), training metrics and target behaviors.
• Reporting on training related behavior change.

BUSINESS IMPACT (KIRKPATRICK “LEVEL 4”)

• When it is important for you to measure training effectiveness.
• Understanding training and development-relevant business metrics.
• Identifying the impact your trainees have on your target training metrics.
• Defining business improvement and understanding sources of training and development data.
• Isolation techniques and visualization:
  • Control group
  • Participant attribution
  • Participant estimation
• Reporting on training and development effectiveness using Level 4 results.

RETURN ON INVESTMENT (ROI)

• Defining ROI/the basics of the ROI formula.
• Calculating the components of your ROI formula.
• Understanding your training ROI calculation results.

TRANSFER CLIMATE ANALYSIS

• Defining the training transfer climate and identifying common factors that impact the transfer of training.
• Choosing the right climate factors.
• Collecting L&D climate data.

CASE STUDIES

• Leadership training evaluation
• Sales training evaluation
• Conflict management training evaluation

CAPSTONE PROJECT

• Complete a training evaluation plan for one or more of your learning and development programs

Training Industry’s Measuring the Impact of L&D Certificate program is designed to demystify the training measurement process. This Training Industry course provides you with decision tools, a tailored evaluation plan and valuable discussion with other learning and development (L&D) professionals to help you confidently measure training and development effectiveness. Founded in Training Industry’s Training Manager Competency Model™, this course will equip you with the tools you need to evaluate training with sound and practical research techniques.

You will earn this certificate over eight hours spaced across two half-days in a virtual instructor-led (VILT) setting. Throughout that time, you will work with your peers to discuss your own experience with training measurement and identify opportunities for improvement.

The Measuring the Impact of L&D Certificate is designed for learning leaders who want to understand training measurement from a research-backed — but real-world experience-based — perspective. This Training Industry course is ideal for anyone looking to measure training effectiveness. Whether you’re familiar with training metrics and evaluation concepts or not, this course simplifies and demystifies training measurement. Regardless of your experience, you’ll gain tips, strategies and templates that will give you the confidence needed to evaluate your organization’s L&D function.

There are no prerequisites to register. This Training Industry course offers foundational knowledge on training effectiveness and builds upon that foundational knowledge with advanced concepts and methodologies. This certificate is ideal for anyone seeking to further their L&D career with training measurement expertise.

The program is $1,295 USD, which covers all course materials and the cost of enrollment. Prices are listed in USD, but the course can be purchased in any currency. Please note, an additional transaction currency fee may apply depending on your payment method. If you’d like to see the price in your local currency, please visit our store.

Before the program, you will receive access to all digital materials, including the student workbook that you will use throughout the course. You will continue to have access to this digital resource after completing the course. Upon completion, you will be awarded a certificate of achievement and a digital badge as visual symbols of your achievement in completing the Measuring the Impact of L&D Certificate.

Yes. When you complete this program, you’ll earn credit hours (CEUs) toward leading HR and training certifications. Learn how Training Industry Certificates can help you earn recertification credits for leading human resources (HR) and training certifications.

Because the program is interactive and includes numerous group activities, we do not recommend missing any part of the live session. If you have an unavoidable conflict, please inform your instructor beforehand and/or contact us at learning@trainingindustry.com to reschedule your session.

Training Industry’s professional development consultants are available to discuss this program and other development opportunities. Contact us or schedule a call here.