Training Needs Assessment Certificate

UNDERSTAND THE NEED. PROVIDE THE RIGHT SOLUTIONS. POSITION L&D FOR SUCCESS.

Without a clear diagnostic process, organizations risk investing time and money in learning solutions that don’t solve the real problem. With the Training Needs Assessment Certificate, learn to fill the gap between your training programs and organizational goals through diagnostic and needs assessment approaches for targeted training and development. View the brochure.

Cost: $1295 CPTM: $1036
At A Glance
  • 2 Half-Days
  • Certificate Awarded
  • Virtual
  • English Language
Cost: $1295 CPTM: $1036
What You'll Learn Agenda Schedule Reviews FAQs Contact Us Develop Your L&D Team

What You’ll Learn

According to Training Industry research, fewer than 20% of organizations have optimized their diagnostic processes. That gap presents a powerful opportunity for learning and development (L&D) professionals: When you know how to assess needs accurately, you become more than an order-taker; you become a trusted business advisor. Equip yourself with the tools and strategies you need to identify and respond to your organization’s most pressing training needs. Effective needs assessment will position you as a strategic business partner who understands organizational needs and how learning can strategically solve them.

Walk away with a toolkit for your needs assessment processes to effectively get to the root of your organization’s — and learners’ — needs. This course offers the insights, tools and skills you need to make the right recommendations to meet and exceed business goals.  You’ll also earn a certificate and digital badge as proof of your newly developed competencies.

After earning this certificate, you will be able to:

  • Conduct a training needs assessment that identifies learning solutions or confirms when training is not the answer.
  • Scope realistic timelines and project plans for assessments that support timely business decisions.
  • Leverage several ready-to-use job aids to gather data, lead stakeholder meetings and project planning.
  • Position needs assessment as a cost-saving, performance-driving tool within your L&D strategy.
  • Earn a certificate validating your new expertise in training needs assessment.

Meet Your Instructors

Dr. Kristal Walker, CPTM

HR executive leader with 15+ years in learning, leadership and organizational development; currently serves as senior vice president of human resources at Sweetwater Sound.

Laura Smith Dunaief, CPTM

Laura has 20+ years of leadership experience in retail and wholesale financial services. She previously served as director of training and development for Schwab Capital Markets and held leadership roles in customer service, operations and branch management at Schwab.

Learn more about Training Industry Inc.’s expert instructors.

View the brochure for a comprehensive look or contact us for any questions.

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Training Needs Assessment Certificate

Cost: $1295 CPTM: $1036

Agenda

The program spans eight hours and is completed online, over two half-days. You will take part in a multi-day live, virtual instructor-led (VILT) class, that includes ample time for discussion, analysis and an applied case study review.

PREWORK

Prior to the course, you read an article and complete a brief assignment to prepare you for discussions in the multi-day live, virtual session.

DAY 1 – Intro & 4 Focus Areas of Needs Assessment (Part 1)

Introduction to the Importance of Needs Assessment

  • Defining training needs assessment.
  • Needs analysis as a risk mitigation strategy.
  • The needs assessment process.

The 4 Focus Areas of Needs Assessment (Part 1)

  • How and when to approach needs assessment from four focus areas: organization, performance, person and process.
  • The best data sources and strategies for each focus area.
  • Activity: Identifying the appropriate focus areas.

DAY 2 – 4 Focus Areas of Needs Assessment (Part 2)

The 4 Focus Areas of Needs Assessment (Part 2)

  • Activity: Developing a data strategy.

Making Sense of Data

  • Analyzing your data.
  • What to do when data sources disagree.
  • Determining how to prioritize needs.

Proposing Recommendations and Gaining Buy-in

  • Preparing to give recommendations.
  • Anticipating and addressing pushback.
  • Activity: Communicating your solutions to stakeholders.

Course Tools, Resources and Job Aids

  • Needs Analysis Project Planner
  • Tips for Surveys
  • Tips for Preparing and Conducting Interviews
  • Questions for Preliminary Analysis

View the brochure for a comprehensive look or contact us for any questions.

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This course is available as part of the Leadership Journey. Learn more about Learning Journeys.

Training Needs Assessment Certificate

Cost: $1295 CPTM: $1036

Upcoming Sessions

Sep. 2-3, 2026
1 p.m. - 5 p.m.
Dec. 10-11, 2026
9 a.m. - 1 p.m.

Training Needs Assessment Certificate

Cost: $1295 CPTM: $1036

Reviews

Training Needs Assessment Certificate

Cost: $1295 CPTM: $1036

Frequently Asked Questions

What Is The Training Needs Assessment Certificate?

The Training Needs Assessment Certificate program provides you with decision tools, job aids and discussion to help you address the root issues at your organization. In this program, you’ll learn how to manage an effective needs assessment process so that you can make the right recommendations and create solutions that address true organizational needs.

Founded in Training Industry’s Training Manager Competency Model™, this certificate is earned over eight hours spaced across two days in a virtual instructor-led (VILT) classroom setting. Throughout that time, you’ll work with peers to discuss your own needs assessment processes and identify opportunities for improvement.

Who Should Complete This Program?

The Training Needs Assessment Certificate is designed for existing and emerging L&D professionals looking to better recognize and respond to business needs through targeted training and development.  

Are There Any Prerequisites For Completing This Certificate?

There are no prerequisites to register, making this certificate ideal for anyone seeking to further their L&D career. 

What Does The Program Cost?

The program is $1,295.00 USD, which covers all course materials and the cost of enrollment. Prices are listed in USD, but the course can be purchased in any currency. Please note, an additional transaction currency fee may apply depending on your payment method. If you’d like to see the price in your local currency, please visit our store.

What Will I Receive When I Complete This Program?

Before the program, you will receive access to all digital materials, including 13 job aids and templates as well as the student workbook that you will use during the course. The workbook provides resources and space to take notes during group activities. Upon completion, you will also be awarded a digital badge verifying your achievement in completing this program and understanding of the key processes needed to develop and deliver effective corporate training programs. 

Does This Program Count Toward Recertification?

Yes. When you complete this program, you’ll earn credit hours (CEUs) toward leading HR and training certifications. Learn how Training Industry Certificates can help you earn recertification credits for leading human resources (HR) and training certifications.

I Have a Conflict That Will Prevent Me From Attending The Full Session. Is That Ok?

Because the program is interactive and includes numerous group activities, we do not recommend missing any part of the live session. If you have an unavoidable conflict, please inform your instructor beforehand and/or contact us at learning@trainingindustry.com to reschedule your session.

I Have More Questions. Who Can I Talk To?

Training Industry’s professional development consultants are available to discuss this program and other development opportunities. Contact us or schedule a call here.

Training Needs Assessment Certificate

Cost: $1295 CPTM: $1036
Talk to a professional development specialist right now by calling (919) 653-4990. You can also schedule a call here or complete the form below to send us an email.

 

Training Needs Assessment Certificate

Cost: $1295 CPTM: $1036

ALIGN YOUR TEAM AROUND OPTIMIZING L&D WITH COMPETENCY MODELING.

The Training Needs Assessment Certificate is a perfect program for aligning your training development team with the tools and strategies needed to identify and respond to your organization’s most pressing training needs. In this certificate, your team will work as a group to learn and practice how to brainstorm, test and decide on the right L&D initiatives to meet your company’s current and future goals.

HOW DOES IT WORK?

You’ll start by working with our director of professional development to determine if this program is a good fit for your training team’s needs. Next, we’ll help you identify the right people from your training team to participate in the Training Needs Assessment Certificate, and to select a time and delivery modality that minimizes disruption and maximizes learning. You’ll then work with the course facilitator to share your team challenges and ensure they’re able to connect the needs assessment principles taught in the course to your specific context. Throughout, we’ll also offer recommendations and best practices for team alignment and reinforcement before, during and after training so that your team is prepared to apply training needs assessment practices and realize real business results.

WANT TO LEARN MORE?

Schedule a consultation today or read more about your options for developing your L&D team with Training Industry here.

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