Competency Modeling Certificate

STRATEGICALLY CLOSE COMPETENCY GAPS. PROVIDE TARGETED UPSKILLING.

In Training Industry’s Competency Modeling Certificate program, you will learn a step-by-step process for developing custom competency models for your organization. Gain the strategies to validly assess employee’s current competency levels and identify the gaps you need to target. View the brochure.

Cost: $1295 CPTM: $1036
At A Glance
  • 2 Half-Days
  • Certificate Awarded
  • Virtual
  • English
Cost: $1295 CPTM: $1036
What You'll Learn Agenda Schedule Reviews FAQs Contact Us Develop Your L&D Team

What You’ll Learn

Gain the key skills to successfully develop and implement custom competency modeling initiatives for your organization. You’ll also earn a certificate and digital badge as proof of your newly developed competencies.

Competency modeling is a valuable strategy for creating transparency and consistency in the requirements and expectations of job roles or functions within your organization. This course prepares you with a practical approach and actionable strategies for developing and implementing competency models for your organization.

After earning this certificate, you will be able to:

  • Utilize multiple sources of information to determine the key competencies associated with a given role or function.
  • Create customized competency definitions and behavioral indicators for your organization.
  • Refine, validate, and maintain your competency models over time to ensure accuracy and relevance.
  • Assess employees against your competency model to identify strategic competency gaps on the individual and team level.
  • Gain buy-in for your competency models and effectively partner with stakeholders in development and implementation.

Meet Your Instructors

Dr. Vince Eugenio, ICF PCC

Dr. Vince Eugenio has 30+ years of corporate L&D experience, including leadership roles as director, vice president, senior vice president and chief learning officer at organizations such as AT&T, Bank of America and Iron Mountain. He now coaches L&D professionals and leaders and is the author of Training Industry’s Strategic Planning course.

Joe Makston, CPTM

With 25+ years of experience in banking operations and fintech, Joe has built teams and developed leaders at organizations including Early Warning Services, the company behind Zelle. As founder of Ryppl Effect Consulting, he helps leaders and organizations build the skills needed for lasting impact.

Learn more about Training Industry Inc.’s expert instructors.

View the brochure for a comprehensive look or contact us for any questions.

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Competency Modeling Certificate

Cost: $1295 CPTM: $1036

Agenda

Over the course of two days, take part in a live, virtual instructor-led (VILT) class that includes ample time for discussion, analysis and an applied work project.

PREWORK

Prior to the course, you will have access to prereading assignments and a brief prework exercise. Prereadings consist of a competency modeling process guide and three real-world case studies of competency modeling initiatives.

DAY 1 - Building & Refining Competency Models

SETTING THE STAGE

  • Defining “competency.”
  • Competency versus performance.
  • Establishing purpose to inform strategy.

DEVELOPING YOUR MODEL

  • Conducting initial research.
    • Activity: Pulling competencies from job descriptions.
    • Activity: Partner interview.
    • Activity: Writing behavioral indicators.
  • Prework review.
  • Creating a draft model.
  • Reaching agreement and finalizing your model.
  • Visualizing your model.
  • Maintaining your model.
  • How technology can support competency modeling.

DAY 2 - Implementing, Assessing & Gaining Buy-In

IMPLEMENTING YOUR MODEL

  • Assessing employees.
  • Combating sources of bias.
  • Building a matrix and other visualizations.
  • Identifying gaps.
  • Translating competencies into training solutions.

CAPSTONE PROJECT

  • Identify and define competencies.
  • Establish a competency measurement plan.
  • Write competency-based learning objectives for a hypothetical role.

GAINING BUY-IN AND ADDRESSING RESISTANCE

  • Communicating the purpose and value to different audiences.
  • Common criticisms and shortcomings of competency modeling.

Course Tools, Resources and Job Aids

  • A complete course workbook.
  • Three real-world case studies of competency modeling initiatives.
  • A full process guide for developing and implementing competency models.

View the brochure for a comprehensive look or contact us for any questions.

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This course is available as part of the Leadership Journey. Learn more about Learning Journeys.

Competency Modeling Certificate

Cost: $1295 CPTM: $1036

Upcoming Sessions

Aug. 10-11, 2026
1 p.m. - 5 p.m.
Oct. 6-7, 2026
9 a.m. - 1 p.m.
Dec. 1-2, 2026
1 p.m. - 5 p.m.

Competency Modeling Certificate

Cost: $1295 CPTM: $1036

Reviews

Competency Modeling Certificate

Cost: $1295 CPTM: $1036

Frequently Asked Questions

What Is The Competency Modeling Certificate?

The Competency Modeling Certificate offers a comprehensive, step-by-step process for developing and implementing custom competency models for your organization. In this program, you’ll learn how to gather critical data, draft and validate your models, create compelling and useful visualizations, and gain buy-in across the organization.

Founded in Training Industry’s Training Manager Competency Model™, this certificate is earned over eight hours spaced over a two-day period in a live, virtual instructor-led (VILT) classroom setting. Throughout that time, you’ll work with peers to practice applying competency modeling strategies to real-world scenarios.

Who Should Complete This Program?

The Competency Modeling Certificate is designed for learning leaders seeking a process for standardizing role expectations through competency modeling. If you need a clear way to define, visualize, and assess key competencies in order to identify strategic competency gaps, this program can advance your development.

Are There Any Prerequisites For Completing This Certificate?

There are no prerequisites to register, making this certificate ideal for anyone seeking to further their learning and development career.

What Does The Program Cost?

The program is $1,295 USD, which covers all course materials and the cost of enrollment. Prices are listed in USD, but the course can be purchased in any currency. Please note, an additional transaction currency fee may apply depending on your payment method. If you’d like to see the price in your local currency, please visit our store.

What Will I Receive When I Complete This Program?

Before the program, you will receive access to all digital materials, including the student workbook that you will use during the course and access to toolkit of job aids designed to help you apply course concepts on the job. Upon completion, you’ll be awarded a certificate of achievement and a digital badge designating your expertise in the development and use of custom competency models.

We Already Have An Established Competency Model Or Competency Models At My Organization. Will This Course Still Be Useful To Me?

Yes. The Competency Modeling Certificate program covers the best practices of developing and implementing competency models. Through taking this course, you may be able to diagnose areas where your previous competency modeling efforts have fallen flat. Additionally, strategies learned in this course will help you to optimize the maintenance of your current models to keep them valid over time. You will also learn best practices for assessing your employees against your established models in order to get the best data possible on potential competency gaps. Finally, you will learn to gain buy-in from several stakeholder groups which will come in handy if you find you want to change or update your model in the future.

Does This Program Count Toward Recertification?

Yes. When you complete this program, you’ll earn credit hours (CEUs) toward leading HR and training certifications. Learn how Training Industry Certificates can help you earn recertification credits for leading human resources (HR) and training certifications.

I Have a Conflict That Will Prevent Me From Attending The Full Session. Is That Ok?

Because the program is interactive and includes numerous group activities, we do not recommend missing any part of the live session. If you have an unavoidable conflict, please inform your instructor beforehand and/or contact us at learning@trainingindustry.com to reschedule your session.

I Have More Questions. Who Can I Talk To? Training Industry’s professional development consultants are available to discuss this program and other development opportunities. Contact us or schedule a call here.

Competency Modeling Certificate

Cost: $1295 CPTM: $1036
Talk to a professional development specialist right now by calling (919) 653-4990. You can also schedule a call here or complete the form below to send us an email.

 

Competency Modeling Certificate

Cost: $1295 CPTM: $1036

ALIGN YOUR TEAM AROUND OPTIMIZING L&D WITH COMPETENCY MODELING.

The Competency Modeling Certificate is a perfect program for aligning your training development team to build custom competency models and deliver targeted training. In this certificate, your team will work as a group to learn and practice how to brainstorm, test and decide on the right L&D initiatives to meet your company’s current and future goals.

HOW DOES IT WORK?

You’ll start by working with our director of professional development to determine if this program is a good fit for your training team’s needs. Next, we’ll help you identify the right people from your training team to participate in the Competency Modeling Certificate, and to select a time and delivery modality that minimizes disruption and maximizes learning. You’ll then work with the course facilitator to share your team challenges and ensure they’re able to connect the competency modeling principles taught in the course to your specific context. Throughout, we’ll also offer recommendations and best practices for team alignment and reinforcement before, during and after training so that your team is prepared to apply competency modeling best practices and realize real business results.

Want to learn more?

Schedule a consultation today or read more about your options for developing your L&D team with Training Industry here.

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