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One of the significant developments for the training and development profession over the past 15 years has been the emergence of new approaches that extend the focus on learning beyond formal events such as classrooms, workshops and e-learning modules.
Thirty years ago a training course was the principal, and often only, method used to help build workforce capability. Although our solutions are now moving beyond this way of thinking and acting, it is understandable why the “course mindset” emerged...