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Feedback? Or Feedforward?

2 min read
In a world where communication and decision-making flowed from the top of an organization downward, feedback became the glue that kept the hierarchy together.

The Power of Servant Leadership

5 min read
Servant leadership deals with the reality of power in everyday life — its legitimacy, the ethical restraints upon it and the beneficial results.

Get People Talking Behind Your Back!

2 min read
So, how do leaders form these magical bonds of trust? In essence, they consistently exceed the expectations of their employees, in key moments of truth.