It's been more than 15 years since Marcus Buckingham and Curt Coffman began sharing the Gallup organization's research on employee engagement. It was a great breakthrough.
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Topic: Leadership 2.0
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Companies rarely think about providing training to people making the transition into their first leadership position until the individual actually settles into their new role - or later.
When our company's vice president of applied learning, Vicki Halsey, asked a group of learning professionals to answer the question, What do you do?, she got answers such as, “We design classes” and “We deliver training.”
Fifteen years ago we opened up a Coaching Services division in our company. One of the models embraced and taught widely is known as LITE Skills. LITE stands for Listening, Inquiring, Testing for Truth, and Endorsing.