Until we teased out this distinction between organizational and business outcomes, the stakeholders were not convinced we were shooting for the right story of impact.
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Making choices is what we do as customers. Influencing people is what we do as salespeople. Both skills are the flipside of the same coin.
The challenge for today’s sales leadership and sales trainers is to figure out how to build informal peer-to-peer learning into hybrid workforces.
Servant leadership deals with the reality of power in everyday life — its legitimacy, the ethical restraints upon it and the beneficial results.
As learning leaders, we have an opportunity to capture all the tangible and intangible program outcomes, incorporate them into the onboarding objectives and use them to shape the new hire experience.
Digital blended training allows for the flexibility of online training while also leveraging the engagement of live events.
Mobile learning isn’t about technology. It’s not about content. It’s about expectations. It’s about behaviors. It’s about equity.
Custom eLearning provides a convenient, flexible and complementary method of reinforcing concepts and skills learned during live, role-based training sessions.
While there are benefits of working remotely like schedule flexibility, no commute, etc., workers struggle with loneliness.
Among the many different approaches to learning in the workplace, one has proven to be particularly effective, yet remains strangely elusive: communities of practice (CoPs).