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Quicken Loans: Culture Driven

5 min read
The brightly colored office space is a flurry of activity and voices as a phone rings and a Quicken Loans' Client Care Specialist pushes the button on her headset, says, "Thanks for calling Quicken Loans."
Globalization and technological advancements are transforming the traditional classroom environment. Organizations are doing away with the hour-long talking-head training sessions and the evolution of the classroom has become a hybrid of sorts.