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Are you going to approve this request?Joe, a new hire, is one of your most knowledgeable sales associates. Ask him any question about your products and services, and he can practically quote you the information verbatim.
"In this changing world of work, learning as a capability has to evolve and it has to be accessible, agile and flexible. Many interventions are now best delivered in the flow of work activity, not in a classroom. Digital technologies enable learning to be
If you’ve read beyond the title of this article, you probably already know something about the overwhelming case for sales coaching. Such evidence as displayed by a recent Aberdeen study, shows that total team attainment of sales quota is 11 perce
This edition of our magazine explores a couple of key concepts dogging many in our industry: the role of L&D in culture change and the role of the manager as a change coach.

5 Ways to Increase Your Mentee Equity

2 min read
As a mentee, gaining insight from someone with more experience is a surefire way to reach your professional goals quickly. But what do mentors get out of it?

Coaching a Culture of Emergence

2 min read
Beth Comstock, vice chair at GE, recently emphasized that we live in an emergent era. The emergent organization is one in which culture, social relationships and decision-making processes are constantly in evolution.