19 Nov 2020
2:00 pm ET 60 mins

It’s no secret that customer training and education have been impacted by COVID-19 and the rush to take in person training programs online. However, this disruption has also given us the opportunity to evaluate and enhance our training initiatives for the new world of work. With the right tools, approach and focus, you can take your customer training program to the next level — and watch business results soar.

Join us for this complimentary Training Industry webinar, sponsored by CloudShare and Raven360. Your hosts, Joe Moriarty, chief executive officer and co-founder of Raven360, and Zvi Guterman, chief executive officer and co-founder of CloudShare, will share their views on the current state of customer training and best practices for enhancing your training initiatives.

This interactive webinar will provide actionable insights on:

  • The business impact of customer certification.
  • The effectiveness of gamification in customer training and education.
  • The rising role of artificial intelligence (AI) in learning.