26 Feb 2020
1:00 pm ET 60 min

The most effective leaders realize that leadership is not about them and that they are only as good as the people they lead. Leaders who are grounded in humility and focused on the greater good create organizational cultures where both people and profits grow and thrive.

In this complimentary Training Industry webinar, sponsored by Litmos, bestselling business author Ken Blanchard shares a four-step approach to building an organizational culture that leads to engaged people and improves long-term business results.

In this interactive webinar, you will explore how to:

  • Set your sights on the right target and vision by deciding who you are (purpose), where you’re going (picture of the future), and what guides your behavior and decisions (values).
  • Treat your people right, to plan performance and diagnose development level to provide the right amount of direction and support.
  • Treat your customers right by creating raving fans — customers who are so excited about the way you treat them that they want to tell everyone about you.
  • Have the right kind of leadership by teaching leaders how to move themselves to the bottom of the hierarchy, acting as a cheerleader, supporter and encourager for the people who report to them.