Today, there are two major challenges unfolding in the training industry: achieving customer retention in times of market volatility and closing widening skills gaps in information technology (IT). In this session, you will learn how developing a culture of customer education and leveraging cost-effective training practices can become businesses’ greatest solution to both current challenges.
Join us in this complimentary Training Industry webinar sponsored by CloudShare. Your hosts Carl Tanner, head of cloud customer education at Google Cloud, and Jeremy Davis, product marketing manager at CloudShare, will reveal how to close IT skills gaps and overcome market fluctuations with automated, cost-saving training practices and a comprehensive training culture.
In this interactive session, attendees will learn:
- How to build a learning culture that translates to higher customer retention.
- Cost-saving training practices to save your training budget.
- How a comprehensive training approach can improve key business objectives.