11 Nov 2026
11:00 am ET

The way people learn, work and build skills is changing, creating new questions for L&D leaders about where to focus, what to rethink and how to prepare their organizations for what comes next.

Voices in L&D brings together four leading voices to examine those questions from different angles. Through four fast-paced, 15-minute sessions, they’ll explore how L&D can prepare for emerging AI capabilities, influence performance and change more effectively, use behavioral science to shape better AI habits and rethink learning design through action-first, game-based experiences.

Together, these perspectives will help L&D leaders think differently about how they approach learning, behavior and performance today while preparing for what comes next.

What You’ll Hear: 4 Big Ideas From Leading Voices in L&D

11:00 – 11:15 a.m. ET
What L&D Leaders Should Do Today to Future-Proof Tomorrow
Lori Niles-Hofmann | Co-Founder, 8Levers

There are more visions of the future of edtech and learning than one can count. This session will share the concrete actions you can take now that will ensure your L&D function maximizes the waves of agentic layers and AI tutors sure to arrive. 

11:15 – 11:30 a.m. ET
How Adaptive Influence Drives Performance, Engagement and Change
Suzie Bishop | VP of Product Development & Author, The Center for Leadership Studies

Organizations need employees who can adapt, perform and grow, but leaders and coaches alike often struggle to know how to effectively influence different individuals. In this session, learn how tailoring your approaches to individual needs can unlock stronger performance, engagement and successful change adoption.

11:30 – 11:45 a.m. ET
A Behavioral Science Approach to AI Behaviors
Julie Dirksen | Learning Strategy Consultant and Author, Usable Learning

Behavioral science gives learning designers practical ways to diagnose why people do — or don’t do — the behaviors that matter. Using the AI behavior of validating outputs as an example, this session will show how a behavioral science lens can uncover barriers that training alone may miss and lead to more effective interventions.

11:45 – 12:00 p.m. ET
Putting Action First in Game-Based Learning
Dr. Karl Kapp | Professor of Instructional Technology, Commonwealth University

Games and gamification can create energy, but engagement alone does not produce learning. Learn how action-first learning flips the traditional content-first model by getting learners to decide, act, receive feedback and reflect using game-based and gamification strategies you can apply immediately.

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