Learning departments are struggling with implementing and engaging learners through virtual and hybrid delivery methods. No matter the modality, there must be a process of engagement in place that ensures successful transfer of learning to the workplace.

During this talk, Jeff Becker, director of corporate learning solutions at American Management Association (AMA), will outline the critical steps to communicating the roles, responsibilities and processes necessary for a successful transfer of skill development and engagement as it aligns to recognizing competence within your business. Organizations can ensure a transformative evolution in behaviors that translates into growth and efficiency when following the modified change model presented.

This interactive session will provide easy-to-understand insights on:

  • Three core stages of successful implementation.
  • The impact of a poor implementation.
  • The importance of evidence to support success.


Jeff Becker, Director, Corporate Learning Solutions, American Management Association 

Jeff Becker is the director of corporate learning solutions at American Management Association (AMA) and has over 20 years of experience in leadership development, coaching and corporate education.  Jeff has worked in HR, operations and sales where he consulted and developed executive to mid-level management and frontline associates.  Jeff is also an accomplished public speaker and has a passion for helping others learn while influencing behaviors to drive performance.