Tuesday, June 15 | 12:00 – 12:45 p.m. E.T.

With complexities of global market shifts having compounding impacts on businesses, leaders need to be aware of these drastic changes’ effects on their workforce. How do you support your people on the human and business side of the change management equation? It is more critical than ever to be emotionally intelligent and build trust through clear communication to promote successful implementation of change.

During this Training Industry Leader Talk session, Jeff Becker, director of corporate learning solutions at American Management Association (AMA), will address the human and business strategies needed for managing change today – how it affects your people, your awareness of it and the way to approach it.

This interactive session will provide easy-to-understand insights on:

  • Sharing the need and the intended outcome of change.
  • Communicating change within your team and establishing frequency of communication.
  • Cultivating an environment of transparency and authenticity.


View full agenda.


Jeff Becker, Director of Corporate Learning Solutions, American Management Association
Jeff Becker is the director of corporate learning solutions at American Management Association (AMA) and has over 20 years of experience in leadership development, coaching and corporate education. Jeff has worked in human resources, operations and sales, where he consulted and developed executive to mid-level management and frontline associates. Jeff is also an accomplished public speaker and has a passion for helping others learn while influencing behaviors to drive performance.