The Human Behind the Curtain: 3 People-First Rules for Building AI Value

In the corporate Land of Oz, we’ve spent years pinning our hopes on the wizard of artificial intelligence (AI) while too often overlooking the human behind the curtain. Now, as organizations look for a return on their AI investment, many are confronting a deskilling crisis as the very human skills that made AI valuable in the first place begin to erode.
The AI investment was the right move. L&D’s challenge now is to shift the focus from the tool to the person behind it so that AI can fully deliver on its potential. Because your AI strategy means nothing until people start doing things differently.
Josh Cardoz, chief creative and learning officer at Sponge, has spent over a decade helping global enterprises turn strategic ambition into human reality. In this session, he’ll share three rules for getting more value from AI by putting people back in the picture and giving a change-fatigued workforce a reason to care.
After the session, you’ll be able to:
- Link your people enablement to real business needs and tangible results.
- Address the specific people challenge blocking AI adoption at your organization.
- Redesign your people enablement strategy around human values, including wonder, intimacy and storytelling.
- Leave with a goodie bag of practical tools and activities for your own teams.
Speaker
![]() | Josh Cardoz, Chief Creative & Learning Officer, Sponge Josh Cardoz is chief creative and learning officer at Sponge Group, where he leads The Practice consultancy and The Studio. A recognized authority in learning and development, he has partnered with a wide portfolio of Fortune 500 and Interbrand organizations — with roles in digital learning strategy, solutions design, business development and creative leadership. Josh blends a strong strategic lens for connecting L&D to performance, while championing moments of human resonance in the workplace. |
