In today’s workforce, our teams are continuously being asked to learn new skills, take on new responsibilities and work in different ways. It is clear that the experience of learning is what matters the most. The learner experience is so much more than just the user interface or the look and feel of the content — it is an emotional flow, and it is personal. If there is a positive connection between the learning experience and the learner, then there is a much higher likelihood of the learner improving their job performance and contributing in meaningful ways to their organization.

Join Debbie Wooldridge, chief executive officer and founder of ttcInnovations and Kesha Dougan, master instructional designer, as they unpack the importance of the learner experience, and how you can help your training team design engaging learning solutions that ignite a spark for internalizing and applying learning.

This interactive session will provide easy-to-understand insights on:

  • Understanding the learner experience and why it matters.
  • Identifying the training needs, desires and expectations of learners.
  • Designing engaging learning experiences for all levels of learners.



View full agenda.


Debbie Wooldridge, CEO & Founder, ttcInnovations

Debbie Wooldridge is the founding president and chief executive officer of training and development at ttcInnovations Inc. Under her skillful and experienced leadership, ttcInnovations has provided businesses with engaging learning solutions for over 20 years. Through instructor-led and web-based training programs utilizing system simulations, virtual environments and other innovative approaches, Debbie’s company has ultimately helped some of the world’s largest and most recognized businesses enhance on-the-job performance, improve their customers’ satisfaction, deliver significant business results and achieve their goals. In addition, she has published two books on intrapreneurship, “Unleashing the Intrapreneur: Changing the Face of Corporate America One Millennial at a Time” and “A Manager’s Guide to Unleashing the Intrapreneur.” She currently lives in Carlsbad, California with her husband, is a mother to twin Millennials and a grandma to two grandkids.

Kesha Dougan, Master Instructional Designer, ttcInnovations

Kesha Dougan has been in the learning industry for over 20 years helping companies and individuals reach their highest potential. Helping companies create training solutions to match the needs of their learners is a deep passion of hers. She is a true creative who brings her out-of-the-box thinking and can-do spirit into everything she does. Her philosophy is to be open to change and willing to take risks that produce breakthrough performance. Her favorite quote is from Audrey Hepburn, “Nothing is impossible; the word itself says ‘I’m possible!’”