Playvox, one of the leading providers of workforce engagement solutions for digital-first and CRM-centric contact centers, today announced the launch of a global collaboration with Salesforce.
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Topic: Workforce Development
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According to PwC, 73% of customers believe that a good experience is key to influencing brand loyalty — so your receptionists must be ready to deliver. Learn more about effective customer service training in this article.
Skillsoft today announced it has entered into a content partnership with GoodHabitz, a provider of online skills training and professional development based in the Netherlands.
A groundbreaking non-profit tech 'bootcamp', Operation Spark, is expanding to Atlanta, announced Chief Executive Officer John Fraboni.
Siena Heights University (SHU) announced today the launch of workforce development programs that will help address critical healthcare skilled labor shortages.
Harbinger Group is excited to announce the launch of its new logo, refreshed brand design, and new website www.harbingergroup.com.
Companies that offer continuing education can move at the pace of change and offer courses based on what’s going on in the market.
As we head into 2023, the world is acclimatizing to the rapid changes brought about by the COVID-19 pandemic. No industry has been immune, but the learning and development (L&D) sector arguably experienced a bigger cultural shift than many others.
While passive aggression is seen as an issue with company culture, it can create a domino effect that interferes with a company's operations at large. Let’s examine three ways soft skills training can combat passive aggressive behavior.
Human-centered leadership must be an imperative for businesses looking to develop, engage and retain remote and hybrid employees.