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The motivational similarities and brain response between a recreational drug user and a professional salesperson are proven. Great salespeople love the adrenaline rush they get from advancing an opportunity or making a sale, and even describe the feeling...

Quicken Loans: Culture Driven

5 min read
The brightly colored office space is a flurry of activity and voices as a phone rings and a Quicken Loans' Client Care Specialist pushes the button on her headset, says, "Thanks for calling Quicken Loans."

How to Tackle Your Blind Spots

3 min read
One of the toughest challenges in personal and corporate development is identifying blind spots and figuring out what to do about them. This is as true for coaches and corporate leaders as it is for any of the team members they direct.

Managing Labor Costs and Compliance

3 min read
Two top priorities for any company need to be keeping labor costs in check, as well as ensuring compliance with all labor and other business laws. While you can't get around paying your employees a fair wage or paying to stay in compliance with the law,...