Having a strong learning analytics program is important for any training organization. It supports personalized learning, helps identify and measure key performance indicators (KPIs), and supports strategic alignment and the demonstration of ROI.
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Topic: Strategy, Alignment and Planning
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Business leaders who financed customer education programs are continually asking for metrics that articulated the return they were getting for their investment.
At the beginning of each fiscal year, many organizations hold a sales kick-off meeting (SKO). It typically brings together sales professionals, sales leaders, and their colleagues in areas like marketing and customer success.
For employees to make a meaningful impact on the business, they need a true understanding of how that business works. Going beyond financial literacy to true business acumen is the key to producing real results.
Training customer-facing employees to be brand ambassadors is a key to improving customer brand loyalty, customer service scores and sales.
Talent acquisition is becoming more competitive as America is closer to full employment than it’s been in a decade.
The era of digital transformation impacts our lives, from the way that we order a taxi to the way that we consume entertainment. How can learning and development professionals prepare their organizations for this transformation?
Learning agility is finding yourself in a new situation and not knowing what to do – but then figuring it out.
Just as the ethic of charity obligates the rich to help the poor survive, so ought the ethic of business obligate employers to help employees become more human.
Wednesday, Area9 announced a $30 million investment from The Danish Growth Fund, a state investment fund in Denmark – an amount described in the press release as “considerably larger” than its previous investments.