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Troubleshooting Versus Training

2 min read
Many managers and trainers present employees with a series of situations and pre-packaged solutions to those problems. Some people might call that training, but I call it troubleshooting.
No matter the change that we might be facing, those who are willing to embrace change and possibly even look for it, are working toward making a difference in our lives and the lives of others.
I don’t think there is much question about the need for change in how corporate training meets the needs of the business as well as the learner. The question we should be focused on is, “Do we know what we should be changing to?”