Make sure L&D professionals have a thorough understanding of the industry in which they work. Whether they are on the buy or the sell side, knowledge of the industry will help them deliver value and garner a positive individual reputation.
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Topic: Strategy, Alignment and Planning
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We need a deeper dive into how generational influences impact learning styles and motivations.
The future of internal communications (IC) is assured, but there is huge variation in how practitioners anticipate its evolution as a conversation between the organization and its people.
Performance analytics - a combination of business data, workforce data and learning data - can ensure a strong link between learning and business results.
Many people like the idea of honing and promoting company culture – until they realize that it involves change.
Customer service and training go hand-in-hand and even feed each other, creating a positive customer experience that makes the company as a whole more successful.
Disruption is, in some ways, both a tale as old as time and an increasingly banal everyday phenomenon.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” This quote from Benjamin Franklin, one of the founding fathers of United States, is in the initial slides of every course that I teach.
I define radical innovation as a serendipitous result of many self-organizing, interdependent employees learning from profuse experiments to produce 10x improvements.
The way we cultivate influence among colleagues online differs greatly from our face-to-face relationships. But in a highly dispersed, uber-efficient workplace, digital communication is the norm for how we build and maintain positive relationships.