Whenever you’re dealing with a dissatisfied customer, it can feel like there are a million things that can go wrong.
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Topic: Sales
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RAIN Group, a global sales training and performance improvement company, announced it has expanded its presence in Latin America (LATAM) with the opening of a new office in Bogotá, Colombia.
The word “negotiation” often conjures images of customers bartering with salespeople or lawyers mediating an agreement. But as a skill set, negotiation actually means much more and has many more potential applications at the workplace.
MindTickle's new funding reflects important sales trends for 2018, including a focus on sales enablement, increased spending on technology and the use of analytics to measure impact and ROI.
In B2B sales, the performance of the top and bottom 20 percent of reps can vary up to 300 percent. To help elevate performance of reps across the board, MindTickle is partnering with Winning By Design.
As the race to the customer heats up, sellers risk losing their focus. The customer must still be part of the inside sales equation. Making this happen requires an inside sales approach that keeps the customer’s needs central to the conversation.
The millennial demographic has become familiar: They’re tech-savvy, data-driven, entrepreneurial college grads who were practically born with digital devices in their hands.
Corel Corporation today announced that it has acquired ClearSlide Inc., the sales engagement platform leader that enables sales, marketing, and service teams to drive more successful customer interactions.
MindTickle, a company revolutionizing how businesses prepare and train their sales teams, raised $27 million in Series B funding to accelerate product innovation and global expansion.
Making sure employees on the frontline of the customer experience are knowledgeable and engaged is key to improving service. However, classroom or traditional e-learning are often not efficient ways for those employees to learn.