We’ve reached the midway mark of 2018, and, as we do each quarter, it’s time to take a look at the trends in deal-making in the training industry.
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Topic: Sales
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As millennials now represent more than 50 percent of the workforce and Generation Z begins to enter it, personal, engaging and relevant new hire onboarding programs are important.
Salespeople travel frequently and are often stuck in transport to meetings, waiting in line for coffee or delayed at an airport. If they have an easy-to-access video, they can pop in headphones anywhere and review their knowledge.
Considering the average tenure of a sales rep is now under two years, according to numerous studies, successful, rapid onboarding is all the more critical.
Whether you’re a B2B or B2C business, a manufacturer or a retailer, or something in between, you are engaged in commerce, and the foundation of commerce is trust.
Tact.ai, a conversational AI sales platform, today announced the completion of its $27M Series C fundraise, bringing the company’s total funding to more than $57M.
Every visit a customer makes to an auto service facility is like a mini-journey. When that trip is over, the customer to feel well-served, valued and maybe even a bit delighted. Great customer service training is what makes that happen.
Costello, a real-time sales playbook platform that helps sales professionals consistently have great conversations with buyers, announced this morning that it has raised $2.1 million in seed funding from strategic investors.
Customer service and training go hand-in-hand and even feed each other, creating a positive customer experience that makes the company as a whole more successful.
Prospecting efforts get stale fast. Let’s look at why sales leaders need to revisit their prospecting efforts and what those changes need to be.