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The Weakest Link in Sales Training: Reinforcement

3 min read
Acknowledging that high-quality, customized content and an engaging, experiential learning format will greatly improve the forgetting curve, reinforcement is still the great unmined resource to ensure sustained performance improvement and ROI.

Richardson Launches Sustainment Suite

1 min read
Richardson, a leading global sales training and performance improvement company, announced today it has launched its new Sustainment Suite, a robust set of just-in-time assets and tools to support sales teams as they take new skills out into the field.

Time for Sales Training to Grow Up

3 min read
The sales development industry would benefit from a more definitive, evidence-based approach to understanding return on “capabilities development” for sales.

How to Develop a Team of Resilient Sales Professionals

3 min read
Resilience is a toughness that allows sales professionals to bounce back from inevitable rejection; to keep prospecting during a dry patch; and to pick themselves up, dust themselves off and keep going when they lose a sizable deal.