Rapid globalization has resulted in record numbers of businesspeople who interact daily with individuals from significantly different cultures. This reality has created an acute need for organizations to become more cross-culturally competent.
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In sales training, much of the existing content focuses on systems and processes. Many sales teams could benefit from a focus on the relationship between the salesperson and the client or prospect — particularly when it comes to real-life scenarios.
Great Hill Partners and Spectrum Equity have signed a definitive agreement to acquire assets of IBM's sales performance management business and operate it as an independent company. Following close of the transaction, the new company, Varicent Software ("V
Kartesia is pleased to announce the completion of the acquisition of Richardson, a global sales training leader headquartered in Philadelphia, PA, which will merge with Kartesia’s existing portfolio company, Sales Performance International (SPI).
When successfully deployed, field trainers improve onboarding, help new hires develop their skills and enhance coaching for existing sales reps. That said, many FTs could be better equipped for their roles through the development of enhanced people skills.
Your customer service representatives are the face and voice of your organization. Customer service reps should meet every caller with excitement and a genuine desire to help in order to make an impactful impression on the customer.
The last 20 years have been good for U.S. businesses. This environment, however, is changing. Business leaders are taking note of this. As a result, sales leaders must be prepared to face pricing pressure with better negotiation skills.
A new-to-market growth intelligence company, AuctusIQ, today officially launched its performance-based technology platform, with a mission of helping global sales organizations accelerate cost-effective growth.
Xactly, the leading innovator of cloud-based sales performance management (SPM) software, today announced an expansion of its global cloud footprint to capitalize on rising demand for holistic planning and its SPM platform in Latin America.
As a function, sales enablement has not been around for long, but it’s already seen some dramatic changes, thanks to shifts in buying, selling and technology.