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Caution: Slippery When Metrics

2 min read
Mark Twain’s popularized phrase, “There are three kinds of lies: lies, damned lies and statistics,” may seem like an odd way to lead into something that supports the use of metrics, but it highlights the fact that just because there’s a bar graph,...
Humans have always wanted to know the future, especially when it comes to financial matters. While the fortunetellers of the past looked for patterns in the natural world, they often came up short, but then again they didn't have access to big data.

Training Evaluation: Knowing What to Measure

3 min read
The evaluation of training programs has long been considered one of the critical components of the ADDIE process. Typically though, training evaluations at best measure learning, with no measure of the learner’s ability to apply what they learned on the...
Training managers know if their programs really add to the bottom line by evaluating your results against their customers’ goals. And, with the Internet’s rise, and recently mobile devices, this has become a lot easier.
Your staff needs training in a particular area, so you do some research to find a course. You send your staff to the training and they come back enthused, assuring you that the class was enjoyable and that they were able to hone their skills through what...