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By understanding a skill abstractly, we can plan, we can reflect on what’s working and we can improve. But to actually do the skill, we must experience that doing, which is why skeptics have always had their doubts about traditional training.
Gameffective introduced Gameffective for Contact Centers, a business solution designed to increase revenue, reduce operational costs and meet the strategic needs of contact centers focused on sales, customer service, technical support, and debt collection.