Many organisations are facing difficulties of both capability and capacity – in simple terms, having enough of the right skills and knowledge to be able to sustain competitive advantage. Even prior to the astonishing developments in the global...
The connection between control and speed was imortalised by Mario Andretti one of the most famous racing drivers of his generation, an Italian notorious for his commitment to and love of speed. Andretti was one of only three drivers to win races on road...
Grant Regional Health Center, a 25-bed hospital in rural Wisconsin, had long neglected its customer care, employee satisfaction and even its physical plant. Faced with increasing competition from nearby hospitals, administrators realized they needed help...
In 1991, Tom Cleveland, CEO and owner of the Caterpillar dealership, H.O. Penn Machinery Company, Inc., found himself contemplating the sale of his poorly performing business, which had been in his family for nearly three decades. After he was unable to...
“Curb Your Enthusiasm” is one of my favorite HBO comedy series. The show centers around the life of Larry David who was the creator of the show “Seinfeld.” What makes “Curb Your Enthusiasm” so funny is that its main character, Larry David,...
At this time of year, we’re all experiencing some form of Super Bowl fever. But there’s a lot more than good football and clever commercials in store … there’s a lesson for training professionals.
Roman philosopher, Seneca, wrote “Sometimes even to live is an act of courage.” Going to work is a high-pressure business! Between the state of economic challenges, your personal issues and family concerns—it’s easy to overlook the value of a...
If innovation is to transform the way we do business then it must be instilled in the management culture, and in turn, taught in leadership development programs.
I'm not a fan of rap or rappers. I've got a number of issues with this genre of music, and the individuals who perform it. These issues exist on a lot of levels. As fate would have it, however, I recently received a revelation that let me know that I...
