Brain scientists have determined that the brain has four functional quadrants that play different roles in our personality. While we are meant to use all four quadrants and develop communication between these functions, we have found through our work with...
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One of the best ways to motivate a team and produce phenomenal results in the workplace is by using positive reinforcement. When positive reinforcement is used, you focus less on what people are doing wrong and more on what they’re doing right.
Our experience is showing that a really good instructor can usually overcome the deficiencies that may exist in a multi-platform training program's curriculum or its delivery mechanism. Moreover, unfortunately, even the strongest program can be...
We've heard it over and over as fingers point across the Atlantic: THEY are so arrogant! When the topic comes up in intercultural training, people from other countries usually laugh and say: Both French and Americans are arrogant! What's there to talk...
My March blog post introduced the Seven Levers of Change. Used together, these levers engage employees and help them recognize the potential of a change initiative.
During the implementation of a team process at a large electronics firm, one team was having trouble with a team member who refused to attend team meetings. A number of things were tried to get her to come to the meetings: asking nicely, threatening,...
According to ASTD (2011 survey), organizations spend $1228 and 31.9 hours on average per employee on training, yet senior managers don’t think learning and development (L&D) impacts business results. Roughly, 76 percent of line leaders in various...
The 1995 award-winning, animated film, Toy Story, can teach business leaders more about succession planning than one might think… Recall the tragic scene at Pizza Planet. Buzz Lightyear (Tim Allen) and Woody (Tom Hanks) find themselves in a real dilemma...
Our economy needs women in leadership. When women are more than tokens in leadership – representing over 30 percent of the team in diverse business specialties – their organizations perform demonstrably better. Not only are women naturally good...
Leadership training is an industry. The problem is that all too often it over-promises and under-delivers. Over many years in academia and in practice, I listened to HR executives, CEOs and learning officers talk about leadership as vision, charisma and...