Newly promoted managers, whether they are sales managers, operations managers or technical managers, often come to the job with the same question: I’m a new manager! Now what do I do?
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Many of us have suffered through bad managers. Whether it was in our first job at a burger shack or in our professional careers, being directed by a manager who lacks the personnel or motivational skills can have lasting, deleterious effects.
There are multiple drivers of employee engagement, from pride in working for the company to having a voice in the way things operate. However, the impact of the relationship with the direct manager is a constant.
In the past, we have been taught that we need to have all the answers. As leaders, we feel the need to be “in charge.” In order to do that, we have to know how everything works, the ins and outs of the job of each person who reports to us – and on...
In 1991, Professor Joseph Rost published a painstakingly well-researched manuscript titled “Leadership for the Twenty-First Century.” A sizable portion of Dr. Rost’s treatise reviews and classifies definitions of leadership that have been identified...
When it comes to communication you know who, you know what – hopefully you know why. The only question that remains is, do you know how?