The sales manager’s goal is to help employees solve their problems, not to encourage them to lay their problems at their office door. In order to help them do so, it’s imperative that you help sales managers develop active listening skills.
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Part 1 of this blog series introduced the issues involved in training new managers, and Part 2 provided some tools to train them effectively. This post will wrap it up with some strategic thinking and guiding principles.
When “niceness” is cultivated and rewarded in an organization, employees feel safe to ask for help and receive it. Managers support their employees’ development, and every employeebrings his or her authentic self to work and performs better as a...
In my previous post, I identified the soft skills that young employees are missing that their older colleagues value the most: professionalism, critical thinking and followership. Let’s take a closer look at critical thinking.
In the last month, how many meetings did you attend in which someone participated via phone or video? How many team members, clients, vendors don’t reside within the four walls of your work location?
Management Concepts and Pivotal Practices Consulting today announced a new joint-venture under the Small Business Association's Mentor-Protégé Program.
In academia, there are a number of fields that have been shaken by the practice movement, or what sometimes is also referred to as “the practice turn,” in management and social science.
Technologies have disrupted established industries and, in so doing, changed the way we live. It is not surprising that learning and, through learning, leadership (particularly change leadership) are now similarly disrupted.
In the fourth episode of "The Business of Learning," a panel of experts shares thoughts on artificial intelligence and coaching.
Launching today, Hone is a new ‘management-training-as-a-service’ platform led by CEO Tom Griffiths, co-founder and former Chief Product Officer of FanDuel, and co-founders Jeremy Hamel and Savina Perez, previously of CultureIQ.