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In Defense of Conversation as a Hard Skill

3 min read
How an organization approaches conversation skills can have a significant impact on its company culture and bottom line. At the end of the day (or fiscal year), conversations are at the heart of everything we do. Conversations determine what happens.
Leaders must appreciate that some problems are unsolvable – and that’s OK. Ultimately, it’s their ability to commit to a lifelong journey of becoming purposeful leaders that allows them to balance, and ultimately mitigate, these unsolvable problems.

Playing Hard Ball With Soft Skills

2 min read
Many employers underestimate the importance of soft skills, so how do L&D professionals gain buy-in from leaders and employees to play hard ball with soft skills?