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Do Presentation Skills Matter?

3 min read
Do you dislike or fear having to make a presentation? You are not alone. Many business people find that making a presentation is an uncomfortable and unnatural experience – one they try to avoid or, when forced to present, merely survive.

Creating Custom Content That Lasts

3 min read
The process of developing custom training usually involves a needs analysis, curriculum design and documentation of specific knowledge and skills necessary to support the desired performance.

Driving Behavior Change

2 min read
What drives behavior change? Is it the ample opportunities to practice the desired behavior? Is it the well-designed training program or the consistent support of the manager?

Don’t Skip the Post-Project Review

2 min read
A hefty project workload can be exhausting, so when a project comes to an end, it can be tempting to quickly close the books the second sign-off is received on final materials. But there are a number of benefits to taking the time to reflect on a project...
Performance improvement professionals are naturally curious about how individuals learned their profession. How were they trained? Did they shadow a senior coworker, listen to lectures, take e-learning courses or jump into role-play activities? How has...