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When disaster strikes, Emergency Medical Services (EMS) technicians can be the difference between life and death. EMS professionals and volunteers alike undergo extensive training to ensure they’re up to the rigors of the job, and EMS trainers are...

The Semantics of Training and Learning

2 min read
For those in the field of learning and development, the semantics of training and learning are key. Training is an event that happens to you and learning is an experience that involves you.

What Does Storytelling in Training Look Like?

2 min read
Storytelling in training is becoming a hot topic, although often misunderstood and misapplied. To understand how to create an effective, compelling story in training, let’s first look at what it isn’t.

Do Presentation Skills Matter?

3 min read
Do you dislike or fear having to make a presentation? You are not alone. Many business people find that making a presentation is an uncomfortable and unnatural experience – one they try to avoid or, when forced to present, merely survive.

Creating Custom Content That Lasts

3 min read
The process of developing custom training usually involves a needs analysis, curriculum design and documentation of specific knowledge and skills necessary to support the desired performance.

Driving Behavior Change

2 min read
What drives behavior change? Is it the ample opportunities to practice the desired behavior? Is it the well-designed training program or the consistent support of the manager?