As part of our commitment to the industry and as a service to our community, Training Industry is pleased to announce our 2019 Top 20 Training Outsourcing Companies list. Training Industry continuously reviews companies that provide training business process outsourcing (BPO) services and conducts an annual assessment to determine suppliers’ experience and capabilities.

The Top 20 list recognizes the leading training outsourcing companies for their high quality services and comprehensive capabilities. All have demonstrated experience managing major BPO engagements, and they use their influence and expertise to advance the training industry.

Selection to this year’s Top 20 Training Outsourcing Companies list was based on the following criteria:
  • Industry visibility, innovation and impact
  • Capability to deliver multiple types of training services
  • Company size and growth potential
  • Strength of clients
  • Geographic reach

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Because of the diversity of services included in training outsourcing engagements, no attempt is made to rank the Top 20.

Top 20 Companies

Watchlist Companies


As part of our commitment to continuously monitor the training marketplace for the best providers and services, we announce the Training Outsourcing Companies Watch Lists. The 2019 Watch List recognizes fourteen companies from across the globe that provide outsourced learning services.

Each company who participates undergoes extensive research, including thorough analysis of their capabilities, experience, and expertise. The end result is a list that acknowledges companies poised to capture share in the training outsourcing marketplace.

Due to the diversity of services included in sales training, no attempt is made to rank the top companies.

  • Englewood, Colorado

  • Cary, North Carolina

  • Rochester, New York

  • Noida, India

  • Chagrin Falls, Ohio

  • Tralee, Ireland

  • Mumbai, India

  • Downer's Grove, Illinois

  • Sydney, Australia

  • Southborough, Massachusetts

  • Pune, India

  • Salt Lake City, Utah

  • Westborough, Massachusetts

  • Malvern, Pennsylvania