Featured Session | Wednesday, June 27 | 9:30 – 10:30 a.m.
Content Development

As learning practitioners, we focus a great deal on design, development and delivery; after all, it’s where the rubber meets the road. More often than not, learning projects succeed or fail not because of the plans, tools and technology, but because of the foundational assumptions on which they rest. Success depends on the ability to capture not just what is said but what is assumed during organizational planning. Understanding the ability, readiness, obstacles and accelerators in your organization is key to setting a proper foundation for project success.

What will you learn?

  • Tools and techniques for capturing the organizational and cultural considerations that impact project success
  • Practical methods for engaging stakeholders and decision-makers to demonstrate the value of this approach
  • Lessons learned and results from the application of this model across industries


Bernie Saboe, Director of Performance Solutions, Raytheon Professional Services

Bernie Saboe is the director of performance solutions with Raytheon Professional Services. Bernie has implemented the Understanding First approach with commercial and government organizations on a global scale and is eager to share his experience and expertise.

Bob Szostak, Program Manager, Raytheon Professional Service

Bob Szostak is a program manager with Raytheon Professional Services. With over 20 years in the design, development and delivery of learning programs across industries and sectors, Bob will share his experiences and lessons learned associated with application (and avoidance) of this model.