Workshop Session | Wednesday, June 27 | 1:00 – 1:45 p.m.
Track: Learning Technologies

“Alexa, how do I win this sale?” “Hey Google, what’s my career development path?” “Hi Cortana, what’s my project status?” Are these scenarios possible? Maybe … if you have the data, the budget and the technical resources. But what can you do today within your budget? During this session, we will quickly review the bot landscape and spectrum of opportunity and then zero in on two examples where you can get a (chat) bot into the hands of your users quickly and efficiently.

What will you learn?

  • What the bot spectrum is (opportunities and complexities)
  • Two technologies within your reach today
  • Key considerations for building your quick, efficient (chat) bot


Eric Bruner, Chief Technologist, GP Strategies
Eric is GP Strategies’ chief technologist, where he is leading GP Strategies’ research and development efforts with a concentration in enterprise-wide collaboration, learning experience design, innovation management and human performance improvement. Eric has been in the enterprise information management field for more than 25 years, consulting with Fortune 500 companies on enterprise resource planning (ERP) and other human capital technologies focused on learning, knowledge and collaboration. Eric’s focus is helping companies modernize to become world-class learning organizations by integrating technology with workplace learning and organizational performance.