Thursday, September 3 | 12:00 – 1:00 p.m. E.T.

Chief learning officers and learning leaders don’t need to be told that the world of work is changing drastically, and the development needs of the business and the capacity for the learning organization to deliver are changing along with it. The OODA loop is the cycle of observation, orientation, decision and action developed by U.S. Air Force colonel John Boyd. Boyd applied the concept to combat operations. However, it can also be applied to understand business operations and learning processes. The approach explains how agility can replace simply creating more training programs to manage organizational transformation; development efforts in response to risk, uncertainty and new rewards; and performance improvement challenges.

What you will learn:

  • What the OODA loop is and how it enables agility.
  • Purposeful change of the learning and development (L&D) function – selling and gaining support for fundamental change.
  • How L&D leaders can use and help others learn to practice OODA and agility.
  • Lessons learned from challenges associated with OODA and agility.


Dan Mitchell, Global Learning Leader, Marsh
Dan Mitchell is the global learning leader for Marsh, based in New York City. Prior to this role Dan was the talent, learning and diversity leader for Marsh’s Asia region, based first in Singapore and later in Taipei, Taiwan.

Prior to working at Marsh, Dan held a number of Asia-based consulting and business leadership roles both with Mercer, where he led the Mercer region market development function in Southeast Asia, and as a Partner in ATS.

Dan is a painfully-introverted US Marine Corps veteran, a certified executive coach, an amateur triathlete, a student of Brazilian Jiu Jitsu, a podcast addict, a bibliophile (of the paper variety) and a lover of all things from Studio Ghibli (Google it!).