Leaders are essential to corporate survival in the digitized world and “new-collar” workers will be the norm in just a few years. What are the implications of this for L&D? One of the greatest implications lies in the need to enable leaders across enterprise to drive a continuous and engaging learning culture, especially for large, global organizations. So how can L&D enable their company’s leaders to drive this culture of continuous learning and employee performance? How do new technologies and platforms play a key role in this? How can your company’s learning function become truly agile without compromising on the science of learning and the learner experience?

Join us for this TICE Virtual Conference session. Your host, Jacqueline Bhavaraju, will share some insights and lessons learned on IBM’s Global Business Services’ journey towards creating a flexible learning ecosystem that supports leadership development, and the implications on L&D.

This interactive session will provide insights on:

  • Strategic viewpoints for creating a flexible learning ecosystem
  • Strategy viewpoints on customized learning experiences for leaders
  • The role of learning professionals, learning platforms, and technology in creating exceptional learning experiences
  • Reflections on how a IBM’s flexible learning ecosystem is improving the employee experience, and helping leaders keep their teams up to date with reskilling, upskilling and progression in their careers


Jacqueline Bhavaraju Jacqueline Bhavaraju, CPTM™, GBS Learning and Knowledge – Global Learning Experience Design Lead, IBM
Jacqueline leads organizational learning and development strategy and practices for IBM’s Global Business Services Learning and Knowledge department. She partners with strategic business leaders to help solution complex L&D initiatives, and leads a global team of 50+ learning experience designers who create innovative learning programs for the IBM Global Business Services department. Jacqueline partners with next generation technologists to embrace learning innovation as an avid learner, coach, and mentor to new and experienced learning professionals.