Thursday, February 25 | 12:00 – 12:45 p.m. E.T.

COVID-19 is causing organizations to reconsider many traditional approaches to performance and development. Leaders – not previously considered talent – are distinguishing themselves in the new environment. While others – with legacies of success – seem to falter. Today’s environment is redefining talent and certain skills, such as managing paradox or creating meaningand these skills are taking on unprecedented prominence.   

Concurrently, human resources tools to develop some of these traditionally hard-to-build skills are changing or unavailable, such as geographic assignments.  This interactive session will discuss and align on the skills that are emerging as essential in the “new normal” while exploring how the crisis provides unique opportunities to accelerate the development of these skills.  

A few months ago, Angela Lane and Sergey Gorbatov published a short article in Training Industry titled, 9 Capabilities to Invest in Now. The feedback was overwhelming. This led to training professionals requesting practical advice on how to upskill their organizations for a future of uncertainty. 

This L&D Insider session provides the opportunity to explore how the pandemic, alongside social justice issues, are differentiating leaders, as well as how to leverage the moment to build talent for an uncertain future. Participants will receive a tool to diagnose their organization’s greatest areas of opportunity and a checklist to guide them towards execution. Join us for this interactive session and hone your thinking as you refine your training strategy for the future. 

This interactive session will provide easy-to-understand insights on:

    • The global leadership competencies that are rising in importance, emerging as differentiators between good and great. 
    • Diagnosing your organization’s greatest areas of opportunity. 
    • Executing on your L&D strategy.


View full agenda.


Angela Lane and Sergey Gorbatov, Senior Executives in Talent Management
Angela Lane and Sergey Gorbatov work and write about the complex science of human performance while making it simple. Both are practicing senior executives in talent management, leveraging Fortune 500 experience they’ve gained across four continents. Angela and Sergey equip leaders with practical tools for success. They are researchers, regular contributors to leading publications and the authors of “FairTalk: Three Steps to Powerful Feedback.” They are also founding members of the Center for Feedback Culture at the VU University Amsterdam in the Netherlands.