With increased learning data from employees, learning professionals are gaining more specific insights on how learning happens, enabling us to better guide the learning process. Thought leader, Josh Bersin, suggests the concept of “learning in the flow” to describe the modern worker’s learning preferences as a combination of formal and informal, expert- and peer-recommended, and scheduled and in-the-moment training. The flow of learning is about learning at the point of need and easily accessing learning resources regardless of time or place. The downstream impact of learning in the flow is evaluation. When you don’t have all the learners together in the same location, you cannot simply receive feedback passing around an evaluation sheet. Adaptable learning does not absolve learning professionals from demonstrating the value of their learning efforts. We are challenged to evaluate workers who learn in the flow and leverage different types of seemingly disparate data to tell a comprehensive learning measurement story.

Join this TICE Virtual session. We will address evaluation tools and metrics for capturing the impact of learning in the flow with examples from instructor-led training, virtual instructor-led training, LinkedIn Learning, O’Reilly, Workday Learning and Degreed.

This interactive session will provide easy-to-understand insights on:

  • Understand strategies for evaluating learning in the flow.
  • Gain tips for presenting measurement data to highlight the impact of learning to your organization.
  • List four marketing tips that encourage employees to engage in the measurement process.
  • Identify learning metrics reflective of today’s digital platforms and workers’ learning preferences.



Megan Bell, MPM, PMP Megan Bell, Learning Consultant, Blue Cross NC
A multi-hyphenate of corporate training, higher education and creative agency work, Megan Bell’s passion for connecting people to impactful information fuels an evolving career journey. The most recent hyphen is for learning analytics, which has profound business impact regardless of industry. Her portfolio includes managing a corporate mentoring program, conducting learning analytic research and reporting, authoring a blog series, facilitating leadership and career programs, serving on non-profit board, and even occasional voice work. Whether conducting a root cause analysis for a training’s net promoter score or creating a program strategy, Megan views success as helping others achieve their professional best.