Thursday, October 15 | 2:00 – 3:00 p.m. E.T.

Providence St. Joseph Health is not only the third largest healthcare system in the U.S. but has been a leader in responding to COVID-19. Hear Darci Hall, chief learning officer, and Johnny Hamilton, senior design and innovation consultant, discuss how they designed and delivered a learning solution that saved over $4 million for a single compliance course and dramatically increased their learner engagement. You’ll explore and experience this innovative solution from the perspective of executives, managers and users.

What you will learn:

  • How to calculate and slash the cost of implementing training.
  • Understanding the differences between data, analytics and actionable analytics.
  • The benefits of shifting to a learner-centric design.
  • Providence St. Joseph Health’s journey from curiosity to pilot to enterprise launch.


Johnny Hamilton, Senior Design and Innovation Consultant, Providence St. Joseph Health
Johnny Hamilton is a thought leader, author and full-stack learning designer who has led projects resulting in over a dozen industry awards in corporate learning innovation from Brandon Hall, BIG Innovation, eLearning Magazine and the American Business Association. He is the senior design and innovation consultant at Providence St. Joseph Health, where he has co-launched and architected learning experiences for multiple innovative learning platforms that incorporate cloud technologies, adaptive learning, artificial intelligence, augmented reality and more to over 120,000 workers. Beyond Providence, he’s also the editor of the Medium publication “The Future of Workplace Learning,” a podcaster on “The Future of Workplace Learning” and the author of six university accredited courses in technology-enabled teaching.
Darci Hall, Chief Learning Officer, Providence St. Joseph Health
Darci Hall has been working in the field of organizational development and workforce performance for 25 years for several Fortune 500 companies and has created over 20 programs in leadership, professional development and technical curriculum. She is the chief learning officer of Providence St. Joseph Health, where she is responsible for setting the strategic direction for the learning experiences of over 120,000 employees. She ensures that the learner-centric solutions her team develops enable workforce excellence now and in the future through strategic delivery and implementation of innovative technologies and design. Previously as senior vice president of global learning services for Xerox, Darci developed and delivered high impact learning solutions for Xerox’s clients and its internal workforce through expanding their learning services via strategic acquisitions and global partnerships. She has presented at several conferences on digital learning and authored columns for Training Magazine and ATD.