With the future of work comes the need to continuously reskill and develop employees. With a shift towards technology, a new range of tools is here to facilitate different learning methods and augment training, from VR (virtual reality) to AR (augmented reality) to gamification. Not only does technology allow learning and development (L&D) leaders to deliver training more efficiently and quickly, modern tools are also allowing us to achieve the consumer-grade experience that each of our employees now expect when they come to work.

Your presenter, Shelley Osborne, head of learning and development at Udemy, will share the innovative ways businesses leverage technology and use game-based mechanics, aesthetics and game thinking to impact employees from day one of onboarding. Shelley will explain how to pair gamification with AR to create engaging experiences and motivate employees, leading to increased productivity and retention.

This interactive session will provide easy-to-understand insights on:

  • What the core drivers of motivation are, and how they relate to gamification
  • How to thoughtfully implement gamification and AR into onboarding and L&D programs
  • What to avoid when implementing gamification and AR strategies
  • How gamification and AR can increase engagement and impact productivity


Shelley Osborne, Head of Learning and Development, Udemy
Shelley Osborne is the head of learning and development at Udemy. She has 13 years of experience in the education sector and in corporate learning and development. Previously, she was VP of learning and development at Farside HR Solutions, specializing in talent leadership, management training and soft skills development for startups. At Udemy, Shelley leads and executes the learning strategy for Udemy employees. She has a master’s degree in education from the University of Calgary and a bachelor’s degree in education from the University of Alberta.