Thursday, December 3 | 1:00 – 2:00 p.m. E.T.

Compared to many learning organizations, Pharmaceutical Product Development, LLC (PPD) has a robust learning analytics group designed to manage the training evaluation function and provide insights on course effectiveness, instructor quality and potential improvements to learning products. PPD’s learning team relies on the capabilities of the analytics team, as well as the Metrics That Matter (MTM) system for data collection, analysis and standard reporting. This information keeps learning and development (L&D) and business stakeholders informed about which courses are working well and which are not. To continue innovating and providing new insights, the analytics team began extracting MTM’s learning effectiveness data and joining it with data from human resources and other business functions. Come hear Ryan Sullivan, associate director of learning analytics at PPD, talk about the challenges associated with data collection and analysis, as well as the unforeseen insights gained by using Tableau to create a dashboard for PPD’s data.

What you will learn:

  • How to analyze training evaluation results to show value.
  • How to move beyond standard reporting tools from vendors to analyze data in ways that meet stakeholder needs.
  • Best practices regarding dashboards and how they keep stakeholders informed.


View full agenda.


Ryan Sullivan, Associate Director of Learning Analytics, PPD
Ryan Sullivan has over 15 years of experience across all roles in learning and development, including leveraging analytics strategies to maximize the performance of learning portfolios over the last eight years. As a Kirkpatrick Silver certified professional, Ryan focuses on utilizing learning solutions to solve performance challenges and ensure execution of strategic priorities for organizations. He also specializes in designing and implementing learning technologies to support user-centric learning experiences. Ryan currently manages the learning analytics team at PPD, supporting corporate and client initiatives.