The Future of the Workforce

Thursday, March 26 | 1:00 – 2:00 p.m. EST

Western thought has largely been shaped by an admiration of logic – as opposed to emotion. Today, however, we value quite the opposite. Business leaders are prized for being multi-faceted and passionate. Qualities once thought of as weaknesses, such as empathy and sensitivity, are now viewed as strengths. Emotional intelligence (EQ) has become more than a buzzword.

As we move into an era that’s hyper-focused on mindfulness and self-awareness, the notion of unapproachable, money-driven leaders will become less common. Join us for this TICE Virtual Conference session. Roberta Moore, founder of EQ-i Coach, will share methods for leveraging EQ in the workplace.

This interactive session will provide easy-to-understand insights on:

  • The definition and origins of EQ, and how it’s evolved in the workplace.
  • The business case for EQ and an understanding of how EQ contributes to the success of leaders, their employees and their organizations, as well as qualities to look for when identifying potential leaders.
  • Tools to analyze and improve EQ skills to help high performers use both emotions and logic for better performance. Plus, how to leverage the EQ-i 2.0 model as a method for recognizing, debugging and diffusing irrational beliefs that could get in the way of professionality, productivity and profitability.


Roberta Moore, Founder, EQ-i Coach
Roberta Moore, founder of EQ-i Coach and author of “Emotion at Work: Unleashing the Secret Power of Emotional Intelligence,” utilizes her extensive background as an accomplished business executive and licensed therapist to help executives, business teams and sales teams achieve workplace and personal success. In almost two decades as an individual and family therapist, Moore learned that the key skills responsible for successful personal relationships are the same ones that spark workplace success. With this discovery, Moore has been able to help companies succeed by implementing emotional and cognitive intelligence tools and behaviors. By using specific, practiced skills, individuals discover the emotional intelligence needed to inspire, engage, relate, and ultimately increase productivity and profitability.