Thursday, October 15 | 3:00 – 4:00 p.m. E.T.

When Sprinklr found itself in the midst of organizational crisis, it had to look internally to discern how it got there and what was necessary to ensure growth and increase retention. In the end, three focus areas for improvement were identified and are making all the difference: contributing to employee happiness, clearly aligning the goals of the organization and developing a learning mindset. Sprinklr’s employee retention is now best-in-class with high tech industry benchmarks, and it is now hitting and exceeding organization metrics every quarter. Join this session to find out how the talent development function contributed to the successful turnaround of Sprinklr and how you can influence this kind of cultural change in your organization.


Naomi Chavez Peters, Vice President, Head of Talent Development, Sprinklr
Naomi Chavez Peters is the vice president and head of talent development for Sprinklr, a pre-initial public offering (IPO) tech company focused on helping large enterprise companies listen to their customers on social media to learn and deliver what customers need. She is responsible for onboarding, learning and development, and creating the pipeline of future leadership talent to support Sprinklr’s growth. She joined Sprinklr in May 2018, after spending three years consulting with her own firm, Great Leader Consulting, LLC. Prior to Sprinklr, Naomi spent her professional years inside three of the fastest growing tech firms in the world – Intel Corporation, Cisco and Salesforce – in leadership development, communications and talent development leadership roles.